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Shipping Policy:
- We cannot ship to P.O. Boxes. Please provide a physical address for shipping. If correct shipping address is not provided at checkout, A request for the correct address will be emailed. Upon the email, if the correct shipping address is not provided in 24 hours, the order stands cancelled.
- In-stock standard items ordered by 5:30 PM IST ship same day.
- Shipping amount will not be refunded in case of refunds or order cancellations during transit.
- Out-of-Stock and Special Order items shipment will be confirmed at ordering point.
- International orders may be subject to shipping, duties and taxes as determined by country of delivery.
Rush Shipments:
- Rush shipments are available for an additional cost for all domestic shipments.
- Next day or second day air availability subject to standard DTDC/ service providers restrictions.
- All payments are accepted in local or popular currency. We will not alter pricing on invoices. We will not mark items as “Gifts.” International shipping rates as applicable.
- Not all items are available for international sale. Please check your local laws and regulations prior to ordering. A restocking fee will be applied to any international orders returned due to shipping restrictions.
Lost or Damaged Product:
- If a product is damaged during shipping, you must contact us with in 48 hours of receiving the product. At that time we will file a damage claim with the courier.Once the courier confirm the shipment was damaged in transit, a refund will be issued.
- If a product is lost during shipping, we will file a lost package claim with the courier.Once the courier confirms the shipment is lost, a replacement shipment will be sent.
Please call our customer service number if you have any questions regarding shipping an order.